Goodyear Arizona

Go To Search
Print Page
email page
employee login

Robbery Prevention for Businesses

Robbery prevention begins with reducing opportunity

Be Proactive


Ø        Install a height indicator strip on the front door frame.

Height indicator strip at doorway

Ø        Place a workable camera at eye level inside the business, aimed at the front door.

Ø        Develop a strong store policy -- Know it! Enforce It! Educate your employees!

Ø        Be aware of your surroundings. Reduction of opportunity equals reduction of vulnerability.


Interior Opportunities


Greet All Customers as They Enter.

Clerk greeting a customer

Ø        Make eye contact.

Ø        Ask open-ended questions.

Ø        Make transactions personal.

Be Aware of Who is Inside the Business.

Ø        Watch for suspicious persons of activities.


Keep the Business Clean and Uncluttered.


Ø        Interior and exterior should be well lit.

Ø        Do not block view throughout the store or outside into the parking lot with display items, posters or signs.


Enforce Store Policies.


Ø        Clearly posted rules eliminate confusion.


Exterior Opportunities


Increase Visibility.


Ø        Lights.

Ø        Trimmed landscape.

Ø        Keep windows clear of posters and/or signs.


Control Access.


Ø        Keep rear doors locked at all times.

Ø        Keep doors locked when the business is closed.

Ø        Keep the dumpster areas locked.


Recognize Suspicious Activity.

Winter coat

Ø        Watch for people loitering before or after business hours.

Ø        Look for unoccupied vehicles.

Ø        Watch for people wearing clothing out-of-season (i.e. jacket in middle of summer).

Ø        Watch out for any "odd" behavior.




Ø        Have specific rules for employees.

Ø        Vary routines.

Ø        Safety in numbers.


During a Robbery


Ø        Cooperate.


Ø        Try to remain calm.

Ø        Do not resist.

Ø        Do not talk or ask questions.

Ø        Do not stare.

Ø        Expect to be threatened.

Ø        Keep hands in plain sight.

Ø        Activate alarm only if able to do so safely.


After a Robbery


Ø        DO NOT chase or follow suspect(s).

Woman running

Ø        Activate silent alarm, if not done so already.

Ø        Call 9-1-1 and say "I've just been robbed."

Ø        Stay on the line to answer all questions.

Ø        Lock the front door and put up a "closed due to emergency" sign.

Ø        Ask everyone not to leave until the police arrive.

Ø        DO NOT touch anything!  Try to preserve the crime scene.

Ø        Do not discuss observations with anyone.


Downloadable Documents


Goodyear Police Department Brochures

Robbery Prevention for Businesses


Common Business Burglary Methods


Protecting Your Business from Burglary

Goodyear Police Department Robbery Kit

Robbery Cards – Steps to Follow in a Robbery


Sign - “Protected by Video Equipment Offsite”


Sign – “We are closed due to an Emergency”  



Last Updated: 4/2/2009

City of Goodyear Logo
City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749
Air Quality
RSS Feeds JoinFollowWatch