Goodyear Arizona

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City Council

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1. When is City Hall open?
2. When are Council Meetings Held?
3. Are all Council Meetings open to the public?
4. How may I participate in a Council Meeting?
5. Where do I go to view Agendas and Action Items?
6. May I speak at a Council Meeting?
7. Where do I go to vote in Goodyear?
8. How do I register to vote in Goodyear?

Code Violations

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1. Abandoned Shopping Carts (Private Company)
2. Abandoned Vehicle (Police)
3. Animal Droppings (Code Compliance):
4. Backwashing of Swimming Pools (Code Compliance):
5. Barking Dogs (Police):
6. Construction Noise (Police):
7. Curfew Hours for Minors (Police):
8. Dust or Air Quality (County)
9. Excessive and Disturbing Noise (Police):
10. Fireplaces (County):
11. Garage Sales (Code Compliance)
12. Graffiti (Code Compliance)
13. Grass and Weed Height (Code Compliance):
14. Horses and Farm Animals (Development Services):
15. Illegal Signs (Code Compliance):
16. Infestation of Mosquitoes or Flies (County):
17. Loose animals (County)
18. Parking of Vehicles (Code Compliance):
19. Property Maintenance (Code Compliance):
20. Recreational Vehicles (Code Compliance):
21. Residential Rental Property Ordinance (Code Compliance):
22. Stagnant Pool (County)

Community Center Rentals

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1. What is the cost to rent the Community Center?
2. When can I reserve the Community Center?
3. How far in advance do I need to reserve the Community Center?
4. Can you hold a date for me?
5. What is the maximum capacity of the Community Center?
6. What amenities are available?
7. Can you have alcohol?
8. Is smoking allowed?
9. Do I get keys to the facility?
10. Can I play music?
11. Does my reservation time include set up and clean up?
12. What do I do with my trash?

Elections/Voting

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1. How can I run for City Council?
2. How do I register to vote in Goodyear?
3. Where do I go to vote in Goodyear?

Employment

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1. How do I apply for employment?
2. How do I attach a resume, cover letter, or additional information to my application?
3. How much employment history should I include in my application?
4. How can I be notified when a position I am interested in becomes available?
5. How can I edit or delete information on my on-line job application?
6. What is the selection process?
7. What do I do if I experience technical difficulties?
8. How do I check the status of my application?
9. How will I be notified if I am not selected for an interview?
10. Is there an application deadline?
11. How do I get to City Hall?
12. What if I don’t have a computer?

Engineering

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1. How long does it take to process a traffic control application?
2. How do I obtain a flushing and disinfection meter?
3. Does the City require Polywrap?
4. On what days will the City take BT's on a new water main?
5. When are construction inspectors available for site inspections?
6. Whom do I call to make an appointment for a construction inspection?
7. When does the Temporary Backflow Preventor need to be certified?
8. What is the typical length of a water meter?
9. Does the City require two pressure tests on the sewer lines?
10. When do we need tack coat?

Fire Department

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1. My insurance company needs to know the distance from my house to the closest fire station. How do I get this information?
2. What is the ISO rating for my home?
3. What is the distance from my house to the nearest fire hydrant?
4. What is the phone number to the fire station closest to my house?
5. My smoke alarm is beeping. What does that mean?
6. I locked my keys in the car. Can I have the Fire Department come and unlock my vehicle?
7. How do I schedule a fire inspection?
8. How do I get my fire protection plans reviewed?
9. How do I get rid of bees swarming in my yard?
10. How do I obtain an application for a Knox Box?
11. Who can replace the keys to the Knox Box?
12. Where do I get fire safety signs made?
13. Will you help me install my car seat?
14. Does the Fire Department offer CPR/First Aid classes?
15. How do I get a copy of a fire or EMS report?
16. How do I obtain an Environmental Report?
17. What are the requirements to becoming a Goodyear Firefighter?
18. How do I apply to be a Goodyear Firefighter?
19. How do I schedule a ride-along with a fire company?
20. How do I schedule a fire station/apparatus tour?
21. How do I obtain a Goodyear Fire Department Patch?
22. Where can I get immunization shots for my child?
23. How do I get my oxygen/air tanks filled?
24. How do I dispose of needles/syringes?
25. How do I obtain biomedical bags?
26. How do I clean up fire/smoke damage?
27. Can you recommend a water damage cleanup company?
28. Does the fire department fill or empty pools?
29. How do I refill or check my fire extinguisher?
30. Do you give fire extinguisher training?
31. I have a child who plays with fire. What can I do?
32. Do you collect toys for children?
33. Who do I contact if the Fire Lane is blocked?
34. How do I dispose of Hazardous Materials?
35. Can you help get my cat out of the tree?
36. What do the blue reflectors in the roadway mean?

Fire Sprinklers

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1. How expensive is a home fire sprinkler system to install?
2. Can't sprinklers activate without a reason, causing water damage?
3. Won't sprinkler piping leak?
4. What about my Home Owners insurance rates?
5. Will all the sprinklers in my home activate if one is triggered by a fire?
6. Don’t fire sprinklers cause a lot of water damage when they operate?
7. Won't fire sprinklers detract from the beauty of my home?

General

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1. When are Council Meetings Held?
2. What are the hours of City Hall?
3. Where do I turn on my City utilities (Water/Sewer/Trash pickup)?
4. What are the Utility Service Providers in the Goodyear area?
5. What are the Schools/Districts (K-12) in the Southwest Valley?
6. What is the non-emergency Police Department phone number?
7. What is the non-emergency Fire Department phone number?
8. Where and how do I get my pet spayed or neutered?
9. Where do I report a street light that is out?
10. How do I make an ADA Complaint against the City of Goodyear?

General Plan

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1. Why do we have a General Plan?
2. Why are we updating the General Plan?
3. How Do I Get Involved?

Goodyear Pool

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1. What is the cost during open swim?
2. What is the pool season?
3. What are the hours of open swim?
4. Can I bring food in?
5. Can I bring in pool toys or flotation devices?
6. What is the cost to rent the pool?
7. When can I reserve the pool?
8. How far in advance do I need to make my reservation?
9. What is your refund policy?

Graffiti

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1. What do I do if I see graffiti in progress
2. How do I report a known graffiti vandal
3. How do I report graffiti that needs removal

Legal

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1. Can the City Attorney’s office represent private citizens?
2. Who does the City Attorney represent?
3. How do I make a Public Records Request for public documents?
4. What is the difference between the City Attorney and the County Attorney?
5. Where do I file a claim against the City of Goodyear?
6. How do I serve a lawsuit on the City of Goodyear?
7. Can you recommend a lawyer? I cannot afford an attorney. Will you represent me in my lawsuit?
8. Other Helpful Resources

Online Utility Billing System

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1. How do I contact Customer Service with questions or problems with my C2G account?
2. Is paying my bill online safe?
3. What are the advantages of using the C2G program?
4. Who can enroll in the C2G online program?
5. What if my account is delinquent?
6. Can I change the billing address listed on my account online?
7. How do I sign up for the C2G program?
8. Will I continue to receive a paper copy of my bill?
9. What are the requirements to enroll in the C2G program?
10. How do I verify the resolution settings on my monitor?
11. How do I verify the “cookies” settings on my PC?
12. What should I do if I get “stuck” during the enrollment process and cannot continue?
13. What if I forget my PIN?
14. Can I view my bill online if I already pay with Automated Bill Payment?
15. Is there a charge for using the C2G online program?
16. Can I use C2G to view and pay other bills I receive?
17. What are the payment options when using the C2G online program?
18. Can I pay my bill with a credit or debit card at the APS counter in the City Hall lobby?
19. How long will it take to deduct the money from my chosen payment option?
20. Will there be a charge if my debit card transaction is returned?
21. Can I pay only a portion of my bill?
22. How can I “save” my card information online so I don’t have to enter it again every time I make a payment?
23. What if my credit or debit card information changes?

Police 30-Day Impounds

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1. For how long will my vehicle be impounded?
2. How much will it cost to get my vehicle back?
3. What if someone other than the owner was driving the vehicle when it was impounded?
4. If I transfer ownership or add a new person or company onto the registration, can they get the car out early?
5. What if I own the vehicle but have not yet transferred the title into my name?
6. Can I allow someone else to get my vehicle out of impound BEFORE the 30 days has expired?
7. What if the 30 days has expired and I own the car but my driver's license is not valid?
8. I am out of the state, or out of the country, and cannot return to get the vehicle out. May I use a Power of Attorney after the 30 days has expired so someone else can get the vehicle for me?
9. My car was involved in a collision and, due to damage, it is not drivable. Does it still have to have a valid registration before the police can release it?
10. What will happen if I cannot claim my vehicle?
11. At the end of the 30-days, can I just go to the towing company and get my vehicle?

Police Department

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1. How can I get a job with the Police Department?
2. How do I get involved with community programs?
3. What is the crime rate in Goodyear?
4. I received a ticket for speeding, but when I looked at my speedometer the speed was slower than the officer said I was going.
5. I was stopped for speeding, but the officer did not let me see the RADAR…Why?
6. I saw a trailer that displayed speed recently, is that photo RADAR?
7. I got a ticket recently, what do I have to do now?
8. I saw a vehicle with no markings indicating that it was a police vehicle. Do I have to stop if this vehicle attempts to pull me over?
9. I had an accident in a parking lot, but the officer said he could not give the other driver who hit my car a ticket…why?
10. Does this mean that I cannot be arrested for a DUI or reckless driving on private property?
11. My child is 4 years old, but weighs 43 pounds, does this mean he/she does not need a child restraint?
12. My child is under the age of 16. Does he/she need to wear a seatbelt if sitting in the rear of the vehicle?
13. Did I install my child's safety seat properly?
14. Who should I contact to report stray animals?
15. Does Goodyear offer vacation watch for my home?
16. Does Goodyear offer fingerprint services?
17. How do I dispose of surplus or expired prescription drugs?

Ramada Rentals

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1. How many Ramadas are available?
2. What is the cost?
3. When can I reserve the Ramada?
4. How far in advance do I need to reserve the Ramada?
5. Can you hold a date for me?
6. What amenities are available at the Ramadas?
7. How many people does it hold?
8. Can you have alcohol?
9. Can I play music?

Recreation Registration

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1. Where is the Recreation Office located?
2. Can I register over the phone?
3. What do I need to create an account?
4. Where can I create an account?
5. Where do I go to create an online account?
6. Is my online account active the moment I create it?
7. Is there a cost to create an account?
8. What do I do if I cannot remember my login or password?
9. What forms of payment is accepted?
10. What sorts of activities are available?
11. What is your refund policy?

Water Curtailment Plan

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1. What might cause a curtailment?
2. How can I see how our demand for water and supply are changing?
3. What else can I do to reduce water use?
4. Is any water use exempt from these restrictions?
5. What happens if a curtailment situation continues or gets worse?
6. How does the City enforce restrictions?
7. How will we know the curtailment is over?

Water Services

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1. Where do I turn on my utilities?
2. When does my water meter get read and how?
3. Why is the water hot?
4. Where does my water come from?
5. Sometimes the water from my faucet is very cloudy. Is this harmful?
6. Why does my drinking water sometimes taste like chlorine?
7. Why is my water sometimes a different color?
8. What is hard water?
9. What is water softening?
10. Is it a good idea to periodically check my water softener?
11. Does the amount of hardness in the water system vary throughout the City?
12. When should I flush my hot water heater?
13. How do I flush my hot water heater?
14. How can I legally drain or backwash my swimming pool?
15. What are the Utility Service Providers in the Goodyear area?
16. How do I dispose of surplus or expired prescription drugs?
17. What is water waste?

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City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749