Goodyear Arizona

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Is paying my bill online safe?
The City of Goodyear is committed to providing a secure Internet environment for your transactions, and security is a primary concern. We have taken precautions to ensure your information is transmitted safely and securely. The level of security is achieved in part by:

• Protecting the privacy and the confidentiality of the communications between your browser and our servers.

• Verifying that only authorized persons are allowed to access the online system.

• Maintaining isolation of our computers from the Internet.

• Credit card information stored in the C2G electronic “billfold” is highly encrypted.

• Offering 128-bit encryption that protects your information as it is sent across the Internet.

We strongly urge you to use a browser that supports a level of 128-bit encryption for your security.

Online Utility Billing System

Show All Answers

1. How do I contact Customer Service with questions or problems with my C2G account?
2. Is paying my bill online safe?
3. What are the advantages of using the C2G program?
4. Who can enroll in the C2G online program?
5. What if my account is delinquent?
6. Can I change the billing address listed on my account online?
7. How do I sign up for the C2G program?
8. Will I continue to receive a paper copy of my bill?
9. What are the requirements to enroll in the C2G program?
10. How do I verify the resolution settings on my monitor?
11. How do I verify the “cookies” settings on my PC?
12. What should I do if I get “stuck” during the enrollment process and cannot continue?
13. What if I forget my PIN?
14. Can I view my bill online if I already pay with Automated Bill Payment?
15. Is there a charge for using the C2G online program?
16. Can I use C2G to view and pay other bills I receive?
17. What are the payment options when using the C2G online program?
18. Can I pay my bill with a credit or debit card at the APS counter in the City Hall lobby?
19. How long will it take to deduct the money from my chosen payment option?
20. Will there be a charge if my debit card transaction is returned?
21. Can I pay only a portion of my bill?
22. How can I “save” my card information online so I don’t have to enter it again every time I make a payment?
23. What if my credit or debit card information changes?

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City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749