Public Information Office
For Immediate Release:
Friday, June 16, 2006
77 Days Remain for Goodyear Customers South of I-10 to Appeal Sewer Rate
(GOODYEAR, AZ) Because cities do not have sewer meters, there is no way to measure exactly how many gallons of water from sinks, toilets, showers, dishwashers and washers a household sends into the City’s sewer system every month. Therefore, Goodyear bases its estimate of a household’s monthly sewer usage on the household’s average monthly water consumption during the winter - typically the three lowest water usage months of the year due to minimum landscape watering. Because almost all of the water in those three months is going down the sewer, it is the best indicator Goodyear has of how much water each household is probably sending into the sewer system monthly.
The average monthly water usage during January, February and March becomes the household’s Winter Quarter Average (WQA) and this is the maximum amount of gallons that a household can be charged per month for sewage for the next 12 months. This is only for City of Goodyear water and sewer customers who live south of I-10. Residents north of I-10 have LPSCO water and sewer.
Each May, Goodyear adjusts each sewer bill based on that household’s low winter quarter average (WQA). The WQA is the maximum gallons of sewage to be charged every month from May 06 through April 07. If the household’s monthly water consumption is lower than the household’s WQA, the sewer usage will be based on the actual water consumption. However, if the monthly water consumption is higher that the WQA, sewer usage will be based on the lesser WQA volume.
If a household’s Winter Quarter Average water usage is under the monthly minimum usage based on occupancy as estimated by the City (see chart below), an adjustment will -- more --
Page 2 - 70 days Remain for Goodyear Customers South of I-10 to Appeal Sewer Rate
not be considered by the City for that household’s sewer rate. However, if a household’s monthly water usage is over the City’s minimum monthly usage for the household occupancy, the customer may want to have the City consider a sewer rate adjustment. The chart below explains how the City determines what a household’s minimum monthly water usage should be. After the municipal bill comes in June, customers have until August 31st to file for an adjustment. After September 1, no more appeals will be accepted for this year.
Household Gallon Per Day Minimum
Occupants x 30 days Monthly Usage
1 80 gpd x 30 days 2,400 gpm
2 160 gpd x 30 days 4,800 gpm
3 240 gpd x 30 days 7,200 gpm
4 320 gpd x 30 days 9,600 gpm
5 400 gpd x 30 days 12,000 gpm
6 480 gpd x 30 days 14,400 gpm
7 560 gpd x 30 days 16,800 gpm
If a household’s water consumption is higher than its WQA, it may be due to water used to fill a swimming pool or to extensively water outdoor landscaping. Since this water did not go down the drain, the customer does not need to pay a sewer fee on it and should file an appeal.
A Sewer Fee Adjustment Self-Audit Form is available on-line at goodyearaz.gov or from the City’s Customer Counter at 190 N. Litchfield Rd. Residents should mail the completed form to:
City of Goodyear
Attn. Sewer Rate Appeal
P.O. Box 1500
Goodyear, AZ 85338
The City will mail a decision within 30 business days advising whether an adjustment will be made. For questions, call 623-932-3015.
There are situations when a household cannot file an appeal. Goodyear residents who live north of I-10 cannot file an appeal with the City of Goodyear because they receive water and sewer services from LPSCO. New Goodyear residents south of I-10 who did not live in their house for the entire three months of January, February, and March cannot appeal. Because they could not establish their own Winter Quarter Average, these new households will be assigned a “class average” sewer rate for the next year. This is calculated by taking the City of Goodyear’s total residential water consumption south of I-10 for the three months of January, February and March and dividing it by the total households south of I-10.
If you have any questions about the appeal process, please call Water Resources at 623-932-3015.