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              Public Information Office

For Immediate Release:

Wednesday, September 20, 2006

A Few Bumps Along the Way In Implementing New Sanitation Service


(Goodyear, AZ) As with the introduction of any new service, a few glitches occurred as the City of Goodyear began new automated curbside sanitation service on Sept. 18th in Zone 1.


From Sept. 7 through Sept. 16, containers were delivered to households in Goodyear’s residential sanitation Zone 1 – homes in Palm Valley east of PebbleCreek Parkway. A plastic bag with attached to each beige trash container.  The bag contained important educational information:

  • an important brochure detailing the rules and regulations of the new sanitation program and important phone numbers for residents
  • a flyer showing what day of the week is that zone’s pickup day
  • refrigerator magnet showing the Zone Pickup map & City’s holiday pickup schedule
  • refrigerator magnet showing Do’s and Don’ts of recycling.


The City has learned that some homes in Zone 1 did not receive the bags with their cans.  These homes should have received them on their door by Sept. 22.  The City urges residents who live in Zone 1 and have not received their plastic bag with information by Friday, Sept. 22 to call the Sanitation Hotline (623-882-7615) and leave your name and address. Zone 1’s next trash day is Monday, September 25th.


The Sanitation Department received several calls from people in the afternoon on the Zone 1 pickup day saying that their trash had been picked up but not their recycling.  That is normal.  Two separate trucks pick up trash and garbage so they will be picked up at different times of the day any time between 6 am and 8 pm. 


Several households also did not follow instructions about how to set the containers at curbside so the containers were tagged and not picked up.  Such instances were because: 

·                     A bag was lying on top of the can it was not picked up because the bag would have fallen off as the automatic arm lifted the container.

·                     Boxes or bags were lying next to the containers; they were left on the street because all trash MUST be inside the containers.

·                     The containers were set so close they were touching, the automatic lift arms could not get between two containers

·                     Containers were set on the sidewalks rather than in the street, the truck may have been too far away to reach the containers

·                     Containers were set backwards with wheels and handle facing the street, the lids would not open properly to empty the container into the truck

·                     Containers were set too close to parked cars; the truck may not have been able to get close enough to pick up the containers.


The City will begin automated collection in Zone 2 on TUESDAY, OCTOBER 3 and hopes the problems encountered in Zone 1 will be minimized by these lessons learned in Zone 1.

The City reminds all residents to set containers out by 6 AM on your scheduled pickup day to assure pickup.


Remember, to put cans …


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City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749