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NEWS RELEASE

City of Goodyear, Arizona

Communications Office

           

For Immediate Release: March 10, 2010

 

Introducing the new online Citizen Support Center

 

 

GOODYEAR, ARIZ. (March 10, 2010)  Check out the new one-stop Citizen Support Center on our website at www.goodyearaz.gov, which replaces the current online Action Request Form. Log on and click the gold-colored "ASK~FIND~DO" button in the lower right corner of the Home Page for a link to the Citizen Support Center, where you can select from these features:

 

·         Find Answers - Frequently asked questions and searches

·         Submit a Request - Generates internal work orders based on subject matter

·         My Support Center - Manage your city requests and view history

·         Meetings & Agendas - View public meetings

·         City Calendar - Lists events, meetings, details

·         Online Services - For residents, businesses, eServices

·         Community Resources - An online directory to community organizations

·         My City Utilities - Start/stop service, pay City utility bill, check your City account

The new online Citizen Support Center is designed to ensure accountability, speed response and resolution time, and avoid duplication of efforts.

 

Your request will automatically be sent to an appropriate staff member who will be responsible for tracking the facts, resolving the issue and recording all related information for quick reference in the future. You can follow the status of your work order online.

 

Excellent customer service is our goal, so visit the new Citizen Support Center's "ASK~FIND~DO" feature.

 

 


City of Goodyear Logo
City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749